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Digital Delegation: Using Hybrid Learning to Mold the Ultimate Ideal Client

February 13

4:00 pm PT

This talk is eligible for CEUs from: CCPDT - Training, IAABC, KPA


Did you know you don’t HAVE to provide every. single. answer. to every question and whim your clients have? As trainers, we become major support systems for the families who employ us….and with that responsibility comes the unwavering mission to provide our clients with every shred of information. So we take it upon ourselves to become ridiculously available and spend egregious amounts of time focusing on topics we’d rather not.

AND THEN the client gets dependent on you to be a walking dog encyclopedia, messages you at all hours of the day, eventually becomes complacent, and the progression of your training plan begins to sour.

So, you’re left with a breach in boundaries and a non-committal training client that constantly leaves you wary. And you start to wonder if this client is worth it and where you went wrong.

But it doesn’t have to be that way anymore.

In Digital Delegation, learn how adopting hybrid style teaching systems can nurture your clients into the best ones you’ve ever had simply by improving how you choose to deliver and receive information. Enjoy the added benefits of redefining what it means to be your client and setting clearer boundaries that will set the precedent for your business relationships going forward. PLUS support all of your favorite dog trainer friends in the process! WIN-WIN!

Presented By:

Jiovany Alcaide, CPDT-KA, IAABC-ADT and Taylor Barconey, CPDT-KA, IAABC-ADT

Taylor Domonique Alonda Barconey (she/her) is a native of New Orleans, Louisiana and began her journey as a trainer through the doggy day care facility, Camp Bow Wow in early 2016. Before working for Camp Bow Wow, she became interested in dog training towards the end of her college career at Xavier University of Louisiana. Taylor graduated from Xavier University of Louisiana in 2015 and received a BS in Psychology, minor in Biology. Recognizing that she had a love for dogs and Psychology, she thought to combine the two to create her future career: dog training! Fast forward to 2016 and onward, she made it a possibility.

In 2017, Taylor became an accredited dog trainer through Camp Bow Wow. She then received her CPDT-KA certification through the CCPDT in 2018. She went on to create Smart Bitch Modern Dog Training LC with Jiovany Alcaide in January 2019. She is now also a Fear Free Animal Trainer and an Accredited Dog Trainer (ADT) through International Association of Animal Behavior Consultants (IAABC). She plans to continue to earn certifications, titles, and more as she continues to educate herself and advance along her dog training career.

Taylor considers herself a dog mom to two Patterdale Terriers named Suri and Sachi aged 9 and 7. She credits them as the reason why she became a dog trainer, as to understand her dogs’ needs and provide the most enriching lives for them. Her favorite type of training is trick training and teaching husbandry behaviors. She enjoys experimenting different tricks with her dogs. Her favorite trick is to date involved teaching her dog Sachi how to recognize certain words on paper, and offering the behavior spelled.

Taylor’s mission is to teach her community that caring for our dogs’ mental health doesn’t have to be taxing and is quite beneficial for the human and dog bond. Her mission is to also reduce dog bites in her community and beyond, all while promoting rewards-based, science-backed methods.

Jiovany Alcaide (she/her) is a New Orleans transplant, originally hailing from Nashville, Tennessee. Upon graduating with her BS in Theatre from Middle Tennessee State University in 2015, Jio made the big move, as it had always been a childhood aspiration of hers to leave her hometown in search of a new adventure. Also on that life checklist was to reward herself for surviving college and get the dog she would finally have time for, which would soon be known as Beetlejuice.

Jio had always known that she had a strong passion for animals, especially dogs, but the only known “successful” career path with animals was to become a veterinarian, which was not something she wanted to pursue. It wasn’t until welcoming her tiny, 1 lb, Jack Russell/Dachshund puppy into her home when she realized she had a serious passion for his training and behavior, and decided to pursue this interest. She soon bounced between jobs, attempting to find mentorship and guidance and eventually began her official training journey at a doggie daycare, where she met her soon to be business partner and “work wife,” Taylor Barconey.

With an extreme hunger for jumpstarting her new career, Jio officially became an official dog trainer with Camp Bow Wow in 2017, and quickly garnished over 300 hours of experience within her first 6 months, to then go on to earn the CPDT-KA certification title in 2018 with the Certification Council of Professional Dog Trainers (CCPDT). Given her ambition to be taken seriously as a professional trainer, Jio parted ways with Camp Bow Wow and created Smart Bitch Modern Dog Training LC with Taylor Barconey in January 2019. She would later earn her Fear Free Animal Trainer certification the following year and has most recently become an Accredited Dog Trainer (ADT) through the International Association of Animal Behavior Consultants (IAABC).

Upon all her whirlwind advances in her dog training career, she’s also proudly added her dream dog, a Doberman Pinscher named Powerline, to the family, and continues to work with her dogs (and cat) daily to improve their lives.