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Negotiation: How to Use Body Language and “Speak Dog” to Deal with Aggression Cases

May 8

11:00 am PT

This talk is eligible for CEUs from: CCPDT, IAABC, KPA


Aggression cases present a lot of challenges and the first one is actually getting hands on the dog. After all, you can tell, tell, tell your clients what to do, but can you get them to actually follow directions? Are they already frightened and unable to safely interact with the dog? Using body language, posture, position, and movement, you can establish a relationship with the dog that is based on trust and communication. Negotiation is way more successful than trying to “dominate” a dog – and gets you bitten less.

Presented By:

James W. Crosby, MS, CBCC-KA

James W. Crosby, MS, CBCC-KA (he/him) is a certified behavior consultant and a recognized expert in canine behavior, dog bites and attacks, and shelter management and operations. He is a retired police lieutenant from Jacksonville, Florida, and former animal control division manager in Bay County, Florida. He has combined his police experience and his animal-specific experience to train animal control and police agencies on animal issues, including dangerous dog cases and criminal cruelty investigations.

Mr. Crosby is the working group chair for police dog encounter training for the National Coalition on Violence Against Animals and is the subject matter expert on police dog encounters and dog behavior for the National Sheriffs’ Association. He is the director of canine encounter training, for the National Law Enforcement Center on Animal Abuse and is on the board of directors of the Certification Council for Professional Dog Trainers (CCPDT). Mr. Crosby earned a master’s degree in veterinary medical science, specializing in veterinary forensics, from the College of Veterinary Medicine at the University of Florida. He is currently a fully accepted active candidate for the degree of doctor of philosophy from the University of Florida, Graduate School, College of Veterinary Medicine, in veterinary medical science.